OnlyPlants Privacy Policy
Effective Date: May 6, 2026
This Privacy Policy explains how Snowbird Agility, Inc. ("Snowbird," "we," "us," or "our") collects, uses, shares, and protects information about you when you use the OnlyPlants website, mobile application, Alpha and Beta testing programs, and related services (collectively, the "Services"). The OnlyPlants mobile application is referred to in this Privacy Policy as the "App." By accessing or using the Services, you agree to the collection and use of information as described in this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms and Conditions.
1. Information We Collect
We collect information in three ways: information you provide directly, information collected automatically when you use the Services, and information from third parties.
A. Information You Provide
When you create an account, apply to or participate in a testing program, or otherwise use the Services, you may provide:
- Account information, including your name, email address, and password
- Alpha and Beta program information, including your first and last name, email address, phone number, mailing or shipping address, referral information, device platform, confirmation that you meet applicable age requirements, acceptance of applicable terms, and information or feedback you provide during testing.
- Garden data, including bed dimensions, plant selections, planting dates, and notes
- Seed inventory and harvest records you enter manually
- Photos, scanned images, feedback images, and other content you upload to the App ("User Content")
- Communications you send to us, including support requests and feedback
- Location data you enter manually, such as your city or zip code, for planting calendar features
B. Information Collected Automatically
When you use the Services, we and our service providers may collect:
- Device identifiers, such as your device type, operating system, and unique device ID
- Log data, including IP address, access times, pages viewed, and crash reports
- Usage data, including features used, session duration, and interactions within the App
- Precise or approximate location data, if you grant location permission, for weather alerts and regional planting recommendations
- Camera data, if you grant camera permission, for features that allow you to photograph plants or garden spaces. We do not retain camera data beyond the immediate use unless you choose to save it
C. Information from Third Parties
We may receive information from third-party services integrated with the App, including:
- Weather data providers, such as temperature, frost probability, and precipitation forecasts tied to your location
- App store platforms (Apple App Store and Google Play) for account authentication and subscription management
- Analytics providers that help us understand how the App is used
2. How We Use Your Information
We use the information we collect to:
- Operate the App and provide its core features, including garden planning, planting calendars, seed inventory, and weather alerts
- Create and manage your account
- Administer Alpha and Beta testing programs, communicate with applicants and participants, and confirm program eligibility
- Provide the appropriate testing access for Apple or Android
- Use mailing or shipping address information to send Alpha and Beta testing materials when applicable, administer testing logistics, and communicate about shipment or delivery when necessary
- Manage participant status and support
- Collect, review, and use testing feedback to improve OnlyPlants
- Personalize your experience, including region-specific planting recommendations and frost or heat alerts based on your location
- Process any future purchases or subscriptions through the applicable app store
- Send you service-related communications, including updates, security alerts, and support responses
- Send you promotional communications about new features or offers, if you have opted in (you may opt out at any time through the App or by contacting us)
- Analyze usage patterns to improve the App and develop new features
- Detect, investigate, and prevent fraud, abuse, and security incidents
- Comply with legal obligations
We do not sell your personal information to third parties for their own marketing purposes.
3. How We Share Your Information
We may share your information in the following circumstances:
A. Service Providers
We share information with third-party vendors who help us operate the Services and our business, including providers of hosting, databases and data storage, testing-program administration, communications, analytics, weather data, customer and product support, and other business operations. These providers are contractually required to use your information only to perform services for us and to protect it appropriately.
We may share shipping information with service providers only as necessary to fulfill or support shipments of Alpha and Beta testing materials.
B. App Store Platforms
If you download the App from the Apple App Store or Google Play, those platforms may collect certain information in connection with your use. Their collection and use of that information is governed by their own privacy policies, not ours.
C. Business Transfers
If Snowbird Agility, Inc. is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you via the App or by other reasonable means before your information becomes subject to a materially different privacy policy.
D. Legal Compliance and Protection
We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Snowbird Agility, Inc., our users, or the public.
E. With Your Consent
We may share your information for other purposes with your express consent.
We do not share your garden data, photos, or location with other users unless you explicitly choose to make that content public through a community feature, if and when such a feature becomes available.
4. Location Data
The App uses location data to provide weather alerts (including frost and heat warnings) and region-specific planting recommendations. We request location permission through your device's standard permission system. You may grant or deny this permission at any time through your device settings.
If you deny location permission, you can still use the App by entering your city, state, or zip code manually. Manual location data is used the same way as device location data.
We do not sell location data. We share it with weather data providers only to the extent necessary to return forecasts and alerts to you.
5. Camera Data
If you grant camera permission, the App may access your device camera to allow you to photograph plants or garden spaces. Photos or scanned images you take or upload within the App are:
- Stored locally on your device unless you choose to save, upload, or submit them through the App
- Uploaded to our servers only if you choose to save, upload, scan, or submit them through the App
- Used to provide the related App feature, such as seed packet scanning, feedback review, troubleshooting, beta testing, or product support
- Not used for facial recognition or biometric identification
- Not used to train AI models unless we provide additional notice and obtain any required consent
- Not shared with third parties except as necessary to provide, operate, troubleshoot, or support the feature
You may revoke camera permission at any time through your device settings. Revoking permission does not delete photos you have already saved to your account.
6. User Content
Photos, notes, and other content you upload to the App ("User Content") remain yours. We do not claim ownership of User Content. We store it on your behalf and use it only to provide and improve the App, as described in this Privacy Policy and in our Terms and Conditions.
You may delete your User Content at any time through the App. After deletion, we will remove it from our active systems. Residual copies may remain in backup systems for a limited period before being purged in the ordinary course of our backup rotation.
7. Data Retention
We retain App account information for as long as your account is active or as needed to provide the App. You may delete your account at any time through the App's settings. Upon account deletion:
- Your profile and garden data will be removed from our active systems within 30 days
- User Content, including uploaded/scanned images, will be removed from active systems within 30 days unless a shorter retention period applies, with residual copies purged from backups in the ordinary course. This 30-day period does not apply to feedback data, which is retained as described below.
- Uploaded/scanned images that are not submitted as feedback may be retained for up to 30 days by default to support scan processing, troubleshooting, beta testing, and product support, unless deleted earlier due to account deletion or a user deletion request.
- Feedback data, including feedback text, screenshots, images, and other information submitted as part of user testing, product feedback, troubleshooting, or support, may be retained for up to 90 days to review feedback, investigate issues, improve the product, and support testing activities. Feedback data may be deleted earlier when no longer needed.
- Aggregated or anonymized data derived from your use may be retained indefinitely and cannot be linked back to you
- We may retain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements
We retain Alpha and Beta applicant and participant information for as long as reasonably necessary to administer the testing program, communicate with participants, fulfill testing-related logistics, comply with legal obligations, resolve disputes, and support legitimate business purposes. Testing feedback submitted during the Alpha and Beta programs is feedback data and may be retained for up to 90 days as described above.
8. Security
We use commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission, access controls, and regular security reviews.
No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information. If you believe your account has been compromised, please contact us immediately at the address below.
9. Children's Privacy
The Services are intended only for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from an individual under 18, we will take reasonable steps to delete that information.
If you believe that an individual under 18 has provided us with personal information, please contact us at the address below so we can investigate and take appropriate action.
10. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information. Regardless of location, you can:
- Access and update your account information through the App's settings
- Delete your account and associated data through the App's settings
- Opt out of promotional communications by following the unsubscribe instructions in any email we send, or by contacting us directly
- Adjust location and camera permissions through your device settings at any time
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, the right to request deletion, and the right to opt out of the sale of your personal information (we do not sell personal information). To exercise these rights, contact us at the address below.
We will respond to verifiable requests within the timeframes required by applicable law.
The privacy-request and contact process described in this section also applies to Alpha and Beta signup and participation information. To make a request about that information, contact us at the address below.
Account Deletion Requests
You can request deletion of your OnlyPlants account and associated personal data by emailing support@onlyplantsapp.com from the email address associated with your account, using the subject line “Delete My OnlyPlants Account.” We may contact you to verify your identity before processing the request. See our account deletion page for instructions and information about data that may be retained.
11. Third-Party Links and Services
The Services may contain links to third-party websites or integrate with third-party services (such as weather data providers and app store platforms). This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use in connection with the Services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other reasonable means before the changes take effect. Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy periodically. The "last updated" date at the bottom of this document reflects the most recent revision.
13. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
Snowbird Agility, Inc.
AdminReports@snowbirdagility.com
This Privacy Policy was last updated on October 21, 2026.